To log on to the portal, take the following steps:

• Open a web browser on a computer with Internet access and type the following url: https://publicservice.riversstateapps.ng
• You will be taken to the home page of the civil service portal. Click on the Click to Login button at the top right hand corner of the page
• On the login page diaplayed, enter your username. Your username is your Staff Number without the leading zero. For example, a staff member with Staff Number 012345 will log in with username 12345
• Enter your password. Your password is your valid 11-digit Bank Verification Number (BVN) or your computer number. For example, BVN 12345678901 or computer number.
• Click on the Sign In button to logon to your profile.
• Your login attempt however will fail as you are required to change your password on your first login attempt.
• Now enter and confirm a new password of your choice and click the Reset button to successfully complete the login process.

To upload a new document, take the following steps:

• Click on the Upload Staff Document menu on the left hand side of the screen.
• The Upload Staff Document page is displayed. Select from the displayed list of documents. For example, click "Upload Letter of First Appointment".
• Then click "Drop or Browse pdf file to upload" to upload the relevant document. Note that all files uploaded must be in pdf format else the upload will fail.
• Repeat until you have uploaded all mandatory documents listed.

To view all your uploaded documents, click on the My Documents tab on your profile page and all your uploaded documents will be displayed. Click each one to expand and view to confirm that the correct document was uploaded.

• To update profile, click on the Update Profile tab in your profile page. You will be provided with options to edit selected fields in your staff profile such as:
  • Personal Details (name, phone number, email, sex, state, LGA and hometown).
  • Grade (grade and grade step).
  • Employment Details (qualification, MDA type, MDA, department, unit and rank).
  • Bank Details (bank, BVN and account number), etc.
• Once you are done with making necessary changes, click the "Send Change Request" button to save the changes made. After your change request has been sent, a status message will be displayed on your Update Profile tab, indicating that the relevant admins are assessing and treating your request.
• To go back to your staff profile page, click on the Profile menu item on the left hand side of the screen.

Click here to download the Staff Manual. Or call our Support Lines:
084-550006
084-550007
084-550008